Terms & Conditions
Last Updated: 1 April 2024
Welcome to Sahaja Yatra Ventures LLP. By accessing and using our website www.syvacations.com, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General Terms
1.1 Agreement: By using our website, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.
1.2 Changes to Terms: We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
2. Booking and Payments
2.1 Advance Booking: To confirm your booking for any holiday package, a 50% advance payment is required. For tours and activities, a minimum of ₹100 per person is required.
2.2 Balance Payment: The remaining balance is due at the start of your trip.
2.3 Payment Methods: We accept various payment methods including credit/debit cards, online bank transfers, cash, and digital wallets.
2.4 Non-Refundable Deposits: Certain bookings may require non-refundable deposits which will be clearly stated during the booking process.
3. Cancellation Policy
3.1 Customer Cancellations: Refunds for cancellations are subject to the terms outlined in our Cancellation Policy. Non-refundable deposits and booking fees apply as specified.
3.2 Cancellations by Us: We reserve the right to cancel bookings due to unforeseen circumstances. In such cases, a full refund including any deposits will be provided.
3.3 Weather-Related Cancellations: If a tour or activity is canceled due to weather conditions, we will offer rescheduling or a full refund.
4. Refund Policy
4.1 Eligibility: Refunds are processed according to the terms in our Refund Policy. Non-refundable deposits and additional third-party fees are not eligible for refunds.
4.2 Process: Refunds are processed within [X business days] and credited back to the original payment method.
4.3 Bank Fees: Any discrepancies due to bank fees or exchange rates are not the responsibility of Sahaja Yatra Ventures LLP.
5. Liability and Limitation
5.1 Service Accuracy: We strive to provide accurate information but cannot guarantee its completeness or timeliness. The information on our website is for guidance purposes only.
5.2 Third-Party Services: We are not responsible for the actions or omissions of third-party service providers.
5.3 Limitation of Liability: Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages.
6. Intellectual Property
6.1 Ownership: All content on our website, including text, graphics, and logos, is the property of Sahaja Yatra Ventures LLP and protected by intellectual property laws.
6.2 Usage: You may not use, reproduce, or distribute any content from our website without prior written consent.
7. Governing Law
7.1 Jurisdiction: These Terms & Conditions are governed by the laws of India. Any disputes will be resolved by the courts in Panaji, Goa.
8. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Sahaja Yatra Ventures LLP
166, 1st Cross, Milk Colony, Subramanyanagar, Malleshwaram, Bengaluru, Karnataka 560055
Email: info@syvacations.com
Phone: +91-93564 59644